FAQ

There are two ways to search for products. On the top of the site, there is a traditional dropdown menu. You can also search by using the product categories function located in the shop.

After locating the product you wish to buy, click the “Add to cart” button. After adding an item to your cart, you can then view your cart by looking for the cart button at the top right of the webpage. Once you are ready to purchase, click “Proceed to checkout” and enter your first name, last name,  email, and RSI handle in their respective fields. Then read our terms and conditions and then check the checkbox above “Proceed to Paypal” . If you wish to pay with cryptocurrency, please contact us at sckships@gmail.com with your desired ship and which cryptocurrency you would like to pay with.

Currently we accept paypal, credit cards (processed through paypal), and most cryptocurrencies.

Items are delivered to the email we collect during checkout. In some cases, you will receive a email from Robert Space Industries(no-reply@robertspaceindustries.com) with the subject “Someone sent you a gift from Robert Space Industries” .  Under the picture of the constellation with a ribbon on it, you will find a link. This link attributes your purchase to your account. Once claimed purchases become non-transferable, so please make sure that you are logged into the correct robertspaceindustries.com account. In other cases, you will receive an email from sckships@gmail.com containing your gift link.

As one of the oldest Star Citizen traders, (we’ve been around since July 2013) , we have tons of experience in the Star Citizen market. We have performed thousands of trades, some of which you can see on reddit and ebay. We have created this website to make sure our customers can easily purchase anything Star Citizen related, without the high fees of places like ebay.

Yes! You can buy an item like normal and when it is delivered, just copy the link and send it to the person receiving the gift. Make sure not to click the link yourself or you will claim the item. For extra precaution, you can log out of your RSI account  or open up the link in an incognito  tab.

More questions? Contact us!